罗伯·米尔福德

For one local businessman, successfully completing his PhD did not only open the doors to new academic discoveries, 但 also helped to turbo-charge professional success.

罗伯·米尔福德

Dr 罗伯·米尔福德 studied for a PhD in Business at Worcester, which focused on solutions to a gap he had spotted in the support for those running shared services across local councils. 那时他开始了他的研究, Rob was 领导和管理共享服务 within local government. A shared services arrangement is in essence where two or more local authorities work together to commission 和/or deliver a service for the purposes of improving that service. 例如, rather than six councils all having their own payroll service, they bring them together 和 each council ‘shares’ the service. This creates the potential benefit of saving costs, 增强复原力和可持续性, 希望能提高质量.

“In my old job I found that there was no specific professional or academic support to cover the nature of the work I was doing, 领导和管理共享服务,”罗布说. “There was no guidance for a manager on how to lead these quasi-externalised organisation constructs. So the PhD research was to answer my personal 和 work questions, 加上填补了学术文献的大空白.”

“I wanted to help develop management/leadership tools 和 techniques to ensure they are sustainable 和 continue to help protect the public purse,”他补充道.

Fitting in a PhD part-time around his existing professional commitments across eight years presented a considerable challenge for Rob, 但结果非常积极, both in terms of his own professional development 和 in terms of the impact his work has had on the world of shared services.

“My research has now been converted to a professionally accredited training programme 和 a national assessment scheme for shared services,”他说. “And I am now running a successful company dedicated to shared services, 管治及领导能力培训. My company was shortlisted for Most Innovative Business in the Enterprising Worcestershire Awards 2019 Awards.”

在他的博士学位, Rob lost his mother 和 several close colleagues, 还有自己创业, the first few years of which are always challenging in themselves. The eight years saw their fair share of trials 和 triumphs, 但, 随着毕业, 罗布可以反思他的成就.

“这是一条很长的路的尽头, 和 something I am really going to make the most of with a family 和 friends party.”

And Rob’s passion for academia remains undimmed, with the possibility of returning to study for a Law degree very much a part of his future plans.

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